Before using this website, we strongly advise Users to carefully read the Terms and our Privacy Policy (hereafter referred to as the "Data Protection Policies"). The User agrees to be governed by these Conditions and our Data Protection Policies when using this website or placing an order there.
The conditions and binding policies included herein shall be regarded as having been accepted and acknowledged in full by the user by accessing, browsing, or otherwise using the website. The User certifies that they have carefully read, comprehended, and agree to be bound by these Conditions by using this website……. maintains the right to amend any of the Conditions at any time, without prior notice to the Users, and …… may, in its sole discretion, permit or deny access to the website.
It is the User's responsibility to regularly review them because the Conditions in effect at the time the User use the website or the applicable contract is finalised. Users' continued use of this website will be deemed acceptance of the updated terms.
Eligibility
The user must be at least 18 years old and capable of entering into a contract. In line with current law, a user who is under the age of 18 yet wants to use the website's services must do so through a legal guardian.
If the User is accessing the Website on account of a business, company, institution, association, or other legal entity, the User must have that legal entity's permission to use and access the Website.
Trent maintains the right to deny a new user access to the website's services or to revoke access provided to an existing user or users at any time without providing a reason.
User account
In order to use the Website, User may be required to register and create an account (an "Account") by providing all pertinent User-related information requested on the Website. User shall be entirely accountable for maintaining the secrecy of User Id and Password. The accuracy and correctness of any such facts and information provided by User upon registration shall be User's exclusive responsibility. The Company shall be entitled to terminate or suspend the registration of User permanently or for such period as …. deems appropriate in the event that …. has cause to doubt the accuracy of any details or information provided by User or in the event that any information provided by User is determined to be incorrect, false, or misleading.
User's pertinent data or personal information will be processed in compliance with the Data Protection Policies. When a user uses this website, they consent to the information and data being processed and affirm that all information and details submitted are accurate and genuine.
Use of website
The User is only allowed to create one Account, and it cannot be exchanged or transferred to another individual.
The following terms and conditions are accepted by the User when using this website and placing orders through it: to only use this website to make legally binding inquiries and orders not to place any fictitious or fraudulent orders. If such an order can be judged to have been placed, ….. shall be permitted to cancel it and notify the appropriate authorities.
To accurately and truthfully supply Trent with the User's email address, mailing address, and/or other contact information. The User also consents to …. using this information to get in touch with them regarding their order, if necessary (Refer the Privacy Policy)
The user agrees to receive communications from us with reference to the newest offers, special promotions, new product introductions, etc., as well as any other pertinent information or communications. By writing to us at the email address provided below, the User may, nevertheless, choose not to receive the aforementioned communication. Please see the privacy statement in this regard.
Payment terms
An online buying experience includes paying for items. All payments must be received using safe payment methods. A valid credit card, debit card, or other form of payment, as well as an online banking facility, may be used by the user to pay for any transaction carried out through the website. User agrees and guarantees that he or she will provide true, complete, and accurate information about his or her credit, debit, and/or other payment cards, online banking accounts, and that he or she will bear full responsibility for any cost, expense, loss, or damage incurred as a result of providing false information about those accounts.
The payments can be made by the User on the Website. In the case of a prepaid transaction, the User will get an email or text message at the email address or mobile number submitted to ...... confirming receipt of payment after ........ has successfully received payment for the order.
Sometimes payments can't be processed or stay in the pending stage. If the User encounters any problems with payments, he or she should try placing the order again or get in touch with their bank or issuer for support. When a user makes a payment, Trent is not responsible for any losses or inconveniences the user may experience or for any erroneous debits to the user's cards or net banking accounts.
When the user receives the merchandise, an invoice will be given to them as well.
Delivery
If you have a delivery confirmation for a purchase but it hasn't arrived, please file a complaint within 48 hours.
Prior to paying for their order, the user's mailing address and zip or area code will be checked against Trent's database. ...... will ask the User for an alternative shipping address if one of its logistics service suppliers cannot fulfil the order or if the requested area is not serviced. The User must make sure that both the shipping and payment addresses are in...... Once the User has provided the alternate address, it is his or her responsibility to accept and pick up the delivery from that location.
If the option to pick up items from local stores is chosen, the pick-up must take place no later than 10 days after the order confirmation date, and it must be accompanied by a valid form of identification that proves the customer's identity. If these requirements are not met, the order will be automatically cancelled.
..will make every effort to ship the order, which includes the product(s) listed in each Delivery Confirmation, before the date specified therein, or, if no delivery date is specified, within the estimated timeframe stated when choosing the delivery method, and in any case, within a maximum of Change the no.of days from the date of the Order Confirmation.
Nevertheless, there can be delays due to things like unforeseen events or the delivery zone. Trent will provide the User the choice to continue with the purchase and choose a new delivery date, or to cancel the transaction and get a full refund of the money paid, if for any reason ….. is unable to meet the delivery date.
The Company has the option of using logistics service providers to deliver the requested products to the User. The delivery person may communicate with the user prior to the delivery in order to affect the delivery. Once an order has been placed, deliveries cannot be changed. A maximum of three attempts at delivering the User's order will be made by the aforementioned logistics service provider. ……has the right to cancel the order at its discretion if the User cannot be reached, is not readily available, or refuses to accept delivery of the products in these attempts. The User's email address or phone number that they submitted to us can receive an email or SMS informing them of this cancellation. The User acknowledges that they won't hold Trent responsible for any cancellations.
When products are delivered to the shipping address the user has specified, then the user should bear the responsibility of the title and risk of loss for all products ordered by the user .
Due to climatic conditions, natural disasters, disruptions in the supply chains, orders or notifications issued by statutory or competent authorities, political upheavals, logistical
challenges, product loss in transit, or other unforeseen circumstances or events beyond …… or the logistics service provider's control, delivery may occasionally take longer.
Please get in touch with us so that we can take action to trace the User's parcel if the estimated delivery date has passed and they have still not received their item. We kindly ask Users to routinely check their emails and SMS for such updates.
...... will not make up for any suffering in the mind, discomfort, or loss brought on by a delivery delay for whatever reason. If any item in the order is inaccessible, delayed, or lost in transit, ..... may notify the User by email or SMS at the email address or phone number furnished to .......
