Return policy

You have Change the no.of days from the date of order confirmation to return products (with the exception of the products listed below, for which the right to return or exchange is not applicable). If you return the items within the specified time frame, you will only receive the price you paid for the items back. Delivery fees are not refundable.The aforementioned return window will close Change the no.of days following the day you got your order confirmation.

Conditions for Return: The User must tell us within the previously indicated Change the no.of days window of time if the product is damaged, faulty, or significantly different from what was ordered.

Products should be returned unused and in their original packaging, including any accessories, complimentary gifts, original packaging designated as necessities, price tags, labels, packing, barcodes, user manuals, warranty cards, and invoices. The product will not be accepted for return and will be sent back to you if it is returned without the necessary items.

To prevent product damage during transit, the return goods should be properly packed. We have the right to refuse to accept the return of any items that we suspect were used previously or are damaged except where the return is on account of damaged goods having been delivered to you.

Only items returned in the same condition as when you received them are eligible for your right to exchange or refund the goods. If the product has been used after it has been opened, if it is not in the same state as when it was sent, or if it has been tampered with or damaged, no refund will be given. Please send the goods back with all of their original packing, documentation, and other items that may have been included with the goods. In any event, you need to include the product being returned alongside the invoice or receipt you received when the item was delivered.

Products that are broken, malfunctioning, or otherwise returnable are accepted in the following ways:

If a product is delivered to you damaged, defective, or missing one or more goods or accessories, it may be eligible for return under the terms of the return policy. According to the return policy, you must contact the customer care team via one of the channels listed below.

When we receive your return request, we will check its validity and determine whether it is legitimate. If it is, we will make arrangements for a designated logistics service provider to pick up the product, and your refund will be processed after the product is received and is given a quality check. Processing your request to return merchandise could take at least [4-6] business days. Your given email address or mobile number will be used to notify you through email or SMS.

You will receive an email or SMS confirming our receipt of the returned item and the outcome of the quality check at the email address or phone number you supplied to us. We will fully repay you if the returned goods have a defect or other damage that can be verified. The same method of payment that you used to make your purchase will always be utilised to make the refund.

After submitting a return request, it can be cancelled by getting in touch with customer service. If the logistics service provider is scheduled to receive the cargo when you decide to change your mind, you can choose to let them know that you do not want to return the item. Your return request will be cancelled, and you will be notified via email or SMS at the email address or phone number you gave to us.

Any request for a return may be denied or cancelled at our discretion. You won't receive a refund for your money or any associated fees if the request for a return is rejected by the Returns Policy, and you won't be able to submit another request for the same goods. You further agree that you will not hold us responsible for any refusal or cancellation and that our decisions concerning the refusal or cancellation shall be final and agreed upon by both parties.

We reserve the right to take any necessary legal action against you if you make a frivolous or pointless complaint about the products' quality or content, and you will be completely responsible for any costs we consider as a result.

The liability will be on you to verify through submission of proof of delivery from the involved courier service provider to demonstrate your statement of return if it is discovered that the returned product was not delivered to us or any other designated location indicated or the package was empty after you initiated the return and subsequently couriered the product. As long as we have not received adequate proof of delivery, we are not obligated to handle the return request. Before approving a damage claim or allowing a return, we could ask for images of the allegedly damaged goods.

When the product is picked up, you must give it to the designated logistics service provider in order for us to organise the return shipping. We and the logistics service provider shall not be held liable for any delays in pick-up or processing of the quality check by us and the resulting reimbursement if the logistics service provider makes an attempt to pick-up the product and you are not present or prepared to hand it over. The logistics service provider will make a maximum of two efforts to pick up the returned item.

Refunds will only be initiated in the event that you successfully present the courier slip provided by our designated logistics service provider at the time of the pick-up in the event that there is any discrepancy in the status of a product pick-up that we have arranged where you assert that the product has been returned, but our system suggests otherwise.

You can email us at ......com with any questions, concerns, or comments you may have about returning or exchanging our products.

Order cancellation policy

As stated here, you or we both have the option to cancel an order.

Order cancellation is something we can decide to do. The following, among others, are not limited to the reasons for cancellation:

• Your violation of any of the policies or agreements referred to above or your failure to adhere to these Conditions
• Problems with the technology
• Any justification related to minimizing fraud or credit
• The user provides an incorrect or invalid address in the order data.
• Mistakes made when placing the order
• As stated here, you or we both have the option to cancel an order.
• There is a large order placed for possible commercial resale.
• At the same address, multiple orders for the same goods are placed.
• Order remains unfulfilled after three (3) attempts.
• Because of a technical error, the pricing or specs for any product as displayed on the website may be wrong.
• As stated here, you or we both have the option to cancel an order.

Regardless of anything stated in this document, we maintain the right to accept or reject any order for any reason without further obligation. You will be notified of such cancellation via email or SMS at the email address or phone number you have provided to us.

We reserve the right to withdraw any item from the website at any time, as well as to edit or remove any content. Despite our best efforts to complete every transaction, there may be unusual situations that compel us to decline to process an order after the Order Confirmation has been sent.

As stated here, you or we both have the option to cancel an order.

Orders for products are all based on availability. Along these lines, we reserve the right to give you information on other products of the same or higher quality and value that you may order if there are problems with the supply of products or there are no more things left in stock. If you decide against ordering the replacement goods, we will refund any money you may have spent.

You have the right to cancel an order at any time prior to the product being delivered for delivery. Thereafter, cancellation is not allowed. You will receive a confirmation email or SMS at the email address or mobile number submitted to us if the cancellation of a purchase was successful. For whatever reason, we maintain the right to accept or refuse requests for order cancellations. You acknowledge that we are not responsible for any order cancellations that are declined. Orders that you cancel and which have already been processed in compliance with the Refund Policy will be refunded to you.

Refund Policy

As stated here, you or we both have the option to cancel an order.

Refunds are given for product cancellations or returns that meet the requirements of the return policy or these terms and conditions and are started in line with those policies. Given that, the refunds would begin as follows:

If you cancel an order before it is shipped out for delivery, you will be refunded for any accepted orders that you have already placed.

When items are returned within Change the no.of days of the order confirmation, the price you paid for the particular product will be repaid.

After we determine that the returned products have a fault or defect, you will receive a full refund, along with the delivery costs.

Following the conclusion of the quality tests of the returned product, refunds are typically completed within 1-6 working days, depending on the different banking and payment channels. Any problems or delays in refunds brought on by banks or other third-party service providers are not our responsibility.

Because the refund amount is transferred to your source account, the form of refund of payments cannot be modified at any time. Refunds are issued to the original payer. Refunds for payments received using methods other than Cash on Delivery that are failed when processed back to the source may be paid to your bank account via National Electronic Funds Transfer ("NEFT"). Orders purchased with Cash on Delivery as the payment option will be refunded, at our decision, through check, demand draft, NEFT transfer to your bank account, or wallet account.

To allow us to complete a refund to User Account, you will need to update the bank account details. You will receive a confirmation of the refund commencement through email or SMS at the email address or phone number you have supplied to us. All cheque reimbursements will be made in the form of "at par" checks or through an internet transfer, at our exclusive discretion.

We will issue the refund as a check if the original payment method you used to make the payment (credit or debit card, net banking, etc.) is no longer functional. Your bank will notify us of a payment failure, and we will send you an email asking you to get in touch with us. Depending on how we communicate with you, we may send the check to the address you provided in order to process the refund.

You voluntarily agree to receive notifications from us via SMS, email, or another method of contact. However, you have the exclusive right to revoke your consent at any moment.

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